Table Of Content
- Internet and Entertainment
- Premier Pass package
- How does priority access work when you have a Premier Pass on a Royal Caribbean cruise?
- Royal Caribbean Makes Website Error, Refunds Guests
- Royal Caribbean Blog is your ultimate source for Royal Caribbean coverage.
- Royal Caribbean Refunds Guests After Huge Mistake
How about we just chill until something officially happens or doesn’t happen. As far as I’m concerned what I booked is still showing on my cruise planner as reserved so nothing to get upset over. I also booked this knowing it was most likely a mistake and may turn into nothing so I can’t get mad about it when it gets corrected. As far as I am concerned it was so clearly a mistake that I don’t feel I am owed anything beyond my money back. I read a posting yesterday that when this happened in 2021 someone complained multiple times and received $100 on board credit. The only precedent to an error of this magnitude (to my knowledge) was pricing the DBP for slightly more than a single cocktail a few years back.
Internet and Entertainment
Price is typically per person, per day, and can range from $40 to $60 per day. It is important to note that the Premier Pass is subject to availability and may not be available on all ships or sailings. Please note that Royal Caribbean reserves the right to cancel the Premier Pass package at any time. In the event of a cancellation, Royal Caribbean will refund the full purchase price of the package. If you need to cancel your Premier Pass package, you must do so at least 48 hours prior to your sailing date. When you cancel within this time frame, you will receive a full refund.
Premier Pass package
The exact same thing happened in July 2021 on the Celebrity site. Cancelling everyone's purchase would bring bad press. The promotion itself says "booked March 10-March 15". If you have any questions about the terms and conditions of the Premier Pass package, please contact Royal Caribbean customer service for more information.
How does priority access work when you have a Premier Pass on a Royal Caribbean cruise?
This would be very disappointing if everyone’s packages get cancelled. Like I can believe the pricing was a mistake, but the whole concept being on Royal? This was planned, but they fumbled it and are making something up to save face. I went ahead and purchased it for our cruise on Allure next Sunday (March 19th).
Royal Caribbean mistakenly offers guests a new Premier Pass VIP package, resulting in multiple refunds. Reserved times for shows and activities are at the heart of what The Key offers, whereas Premier Pass includes more experiences. Both passes include Internet access for the duration of the cruise. Both will get you on the ship faster with priority embarkation, as well as priority disembarkation. I wonder if "Officer's lunch", "Captain's toast and photo" and "Wine pairing with sommelier" will all be at the same time? If you are not sure if you want two packages or just one but don't want to miss the price, just purchase them separately (two transactions).
Exclusive Dining and Wine Experiences
Royal Caribbean shares slide following refund fiasco - Fox Business
Royal Caribbean shares slide following refund fiasco.
Posted: Wed, 15 Mar 2023 07:00:00 GMT [source]
In case you cancel after this time frame, you will not receive a refund. Once you have logged in to your My Royal Cruise account, navigate to the cruise planner and select the Premier Pass option. Many guests are sure to be disappointed as this package offered some incredible perks at one ultra low price. I have it listed on a February 2024 cruise with 3 people in the room. Not sure how that works out if one of the occupants is a child.
Gastro Outbreak Hits Luxury Cruise Ship
Royal Caribbean has had plenty of time to see the package and price that's advertised online and pull down the page if they didn't intend to offer it. One of the things I love about going out of Galveston. They call boarding per the cabin or tier status.
Royal Caribbean Blog is your ultimate source for Royal Caribbean coverage.
I am not surprised that others had different experiences booking it. Has anyone had this Premier Pass while sailing Celebrity? What was included in the Inside Access Tour? Wondering if it is comparable to the All Access Tour offered. I don't believe Celebrity offers it any longer.
It’s almost definitely the 375ml bottle of bubbly. The internet, tour, lunch, and other perks really won’t cost them a whole lot. They can afford to sell a lot of these packages now for cheap and then raise the prices very soon. They get some social media attention which is a win. I think the blog’s write up wouldn’t have been posted and prices mentioned without some sort of back channel official confirmation from Royal. I say we all get to keep our packages but you better book now because the prices will be more realistic very soon.
I was rereading this thread and someone mentioned they’d called in and that this was an introductory offer they were piloting to potentially replace the key. I guess we are all in for a potentially rude awakening tomorrow when they figure out what shenanigans have gone down over the weekend... And it's normally instantaneous as soon as the item is cancelled. When you Check-In at the terminal, show your SetSail Pass in the app to the terminal agent to scan and complete the check-in process. I have and did reserve for an Allure sailing in August.
Many took to Twitter to express their disappointment and frustration with the company. Royal Caribbean International caused confusion when it published a premium VIP package, The Premier Pass, on its website. The package promised unique cruise experiences for two guests, but the cruise line later retracted the offer, stating that it was not available. On Sunday morning, Royal Caribbean's social media channels shared updates with guests that the package was mistakenly offered.
It was available for our 5-26 Mariner and 2 of 3 Indy sailings. Bizarre that it is not available for the second half of our Indy B2B but is for the first. I booked it for every cruise where it was available.
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